Question 1

How long does a project take?

Accepted Answer

Most marketing sites land in 4–8 weeks; larger builds with e-commerce or custom functionality run 8–12+. We give you a realistic timeline up front and keep it visible in your client portal the whole way through.

Question 2

How much does a website cost?

Accepted Answer

Every project is scoped to what you actually need, so there's no one price. Most full website projects start in the mid four figures and scale from there. Use our cost estimator for a tailored ballpark in about two minutes.

Question 3

Do I own everything when we're done?

Accepted Answer

Completely. You own the design, the code, the content, and every account. Nothing is locked to a proprietary platform, and you're never held hostage to keep your own site running.

Question 4

What does the feedback and revision process look like?

Accepted Answer

We work in the open and show real design and build progress early, so feedback is continuous instead of a big reveal at the end. Each phase has dedicated rounds of revisions, all tracked in your portal.

Question 5

Do you offer ongoing support after launch?

Accepted Answer

Yes. Plenty of clients move onto a monthly care, SEO, or growth retainer after launch, so we keep maintaining, measuring, and improving. If you'd rather take the keys and run, that's fine too, it's fully yours.

Question 6

Will my site be fast, accessible, and SEO-ready?

Accepted Answer

Always. We build on modern tech with Core Web Vitals, accessibility, and on-page SEO baked in from day one, never bolted on afterward.

Question 7

Do I actually own my website?

Accepted Answer

Yes, outright. The code, the design, the content, the hosting and domain accounts, all in your name from day one. No proprietary platform, no monthly ransom to keep what you paid for.

Question 8

Is there any monthly lock-in?

Accepted Answer

No. The build is yours when it ships. If you want us to keep maintaining and improving it, our care plans are optional and month-to-month, and cancelling costs nothing but a goodbye.

Question 9

How does payment work?

Accepted Answer

Milestone-based, agreed up front, with every invoice visible in your client portal. No surprise line items, no scope creep bills you didn't see coming.

Question 10

Why do projects start around $8k?

Accepted Answer

Because everything is designed and built bespoke by senior people, no templates, no outsourcing. That floor is what it takes to do the job at the standard we're willing to put our name on.

Question 11

What happens after launch?

Accepted Answer

You're not dropped. Every build ships with a handover, documentation and a warranty window for anything we missed. From there you can run it yourself or put it on a care plan and we'll keep it fast, safe and improving.

Question 12

Can you maintain a site you didn't build?

Accepted Answer

Often, yes. We start with a free audit so we know exactly what we'd be adopting, then quote care honestly. If the foundation isn't worth saving, we'll tell you that too.

Question 13

Will I be able to edit the site myself?

Accepted Answer

If you want that, we build for it: sensible editing tools for the content you'll actually change, and training so you're never guessing. Plenty of clients prefer to just message us instead, and that works too.

Question 14

Who will I actually be working with?

Accepted Answer

The founders. Ethan leads creative and strategy, Trevor leads engineering and delivery. No account managers, no junior team you've never met, no telephone game.

Question 15

Where are you based?

Accepted Answer

Los Angeles and Baltimore, working with clients across the US. Everything runs remotely and asynchronously, with calls when they're actually useful.

Question 16

How do I know what's happening during my project?

Accepted Answer

Your client portal shows the live status, timeline, files, invoices and approvals in one place, updated as we work. No chasing, no wondering. It's included free with every project.

Every answer, before you ask.